The eufy C28 is a robot vacuum and mop with a 5-in-1 Omni Station. It sells at a Premium-tier price but holds a 3.83-star Google Shopping rating on only 30 reviews, so it makes sense mainly for buyers who specifically want its roller-mop design. The "and mop combo" claim checks out: the listing confirms a HydroJet Self-Cleaning Roller Mop and a station that empties dust, washes the mop and dries it, though several Mid-range rivals with washing docks are rated higher on far more reviews. This review of the C28 draws on its listing in the retailer data we track and its 30 Google Shopping owner ratings as of October 2026; RobotPicks did not test the robot hands-on.
Who Should Buy the C28, and Who Should Skip It
Verdict: Consider an alternative first. The C28 has the features its name promises. Its rating, though, sits below the middle of the vacuum-and-mop robots in our data, and that rating rests on only 30 reviews.
Buy it if:
- You want a roller mop rather than spinning pads, and you want a station that washes it. The listing names both.
- You want to touch the robot rarely: the listing credits the station with dust emptying, mop washing and drying.
- You have pets. The listing marks it "For Pets".
Skip it if:
- You want rating evidence that matches the price: 3.83 on 30 reviews is an early signal.
- You need suction, voice control or obstacle avoidance confirmed before checkout.
- You have many rugs and need proof that the mop stays off them.
The Dreame D30 Ultra fixes the main skip reason. It costs less, has a stronger rating on a larger count and lists a similar dock.
The C28 card shows a black vacuum-and-mop robot with its Omni Station. The main caveat is the small rating count. The D30 Ultra sits beside it as the better-documented option.
Specs and Features: What's Confirmed and What Isn't
The C28 is a vacuum + mop robot with a station that empties its dust. Here "Combo" means mopping, not a bundled handheld vacuum.
| Spec | What the listing says |
|---|---|
| Cleaning type | Vacuum and mop |
| For Pets | Yes |
| Capacity | 0.79 gal |
The capacity figure doesn't say which container it refers to. Check whether it describes the station's clean-water tank, its dirty-water tank or its dust storage, because that decides how often you refill or empty anything.
Advertised in the listing: the seller claims a HydroJet Self-Cleaning Roller Mop, a 5-in-1 Omni Station with dust emptying, mop washing and drying, and iPath 2.0 navigation.
Not confirmed in our data:
- Suction: no figure is listed, so you can't judge carpet or pet-hair pickup from the specs.
- Obstacle avoidance and what iPath 2.0 actually uses: this decides whether you need to pick up cables and socks before each run.
- Runtime: this matters if you need one charge to cover several rooms.
- The other two station functions: "5-in-1" implies five jobs, but only three are named. Water refilling is the one to confirm.
- Voice assistant support: neither Alexa nor Google Assistant is listed.
Owner Ratings and Value for Money
As of October 2026, the C28 averages 3.83 stars from 30 Google Shopping reviews. Under 50 ratings is an early signal, not settled evidence.
Among the vacuum-and-mop robots in our data, the median rating is about 4.4, which puts the C28 in the lower half. On price, it sits at the entry point of the Premium tier. Several Mid-range dock models carry stronger ratings on counts of roughly 200 to 800, including the Dreame D30 Ultra, the Shark Stratos and the Roborock Qrevo S Pro.
That makes the value case weak unless the roller mop matters to you.
Before buying, scan recent 1–3 star reviews for problems common to wash-station robots:
- odor from the dirty-water tank or a damp roller
- dock clogs or failed self-emptying
- mops wetting rugs
- the robot getting stuck at thresholds
Will the C28 Work in Your Home?
Mostly hard floors: Good fit. A roller mop with automatic washing and drying is the setup the C28 is built around. Tile, vinyl and sealed wood get the most from it.
Mixed floors with rugs: Can't confirm. The listing doesn't mention mop lifting or carpet detection. On the product page, look for whether the roller lifts, detaches or skips carpet zones before you trust it near a rug.
Pet hair: Workable. The "For Pets" tag and station emptying help with frequent shedding. Without a suction figure or a listed anti-tangle brush, though, pickup on long hair isn't backed by specs.
Allergies: Poor fit on the listing as written. No HEPA filter is listed. The Shark Stratos lists HEPA.
Low-maintenance households: Good fit. Dust emptying, mop washing and drying mean less handling between runs than a pad-only robot that you rinse by hand.
Cost of Ownership: Consumables, Parts and Support
A robot with an emptying and washing station implies these ongoing items:
- dust bags for the station, unless eufy's page says it's bagless
- replacement filters
- side and main brushes
- replacement roller mops
- possibly a floor-cleaning solution, if the station dispenses one
Our data contains no replacement parts whose title names the C28, so no parts cards appear here. Don't buy generic eufy parts without a C28 compatibility line.
Check on the listing:
- who sells and ships the unit, and whether it's an authorized seller
- the warranty length and the return window
- that the eufy app is in the US App Store and Google Play
- that bags, filters, brushes and roller mops are sold for the C28 specifically
C28 vs. Alternatives Worth Comparing
| Model | Type & dock (per listing) | Key listed spec | Owner rating (count) | Price tier | Best for |
|---|---|---|---|---|---|
| eufy C28 | Vacuum + mop, 5-in-1 Omni Station | 0.79 gal capacity | 3.83 (30) | Premium | Hard floors, roller-mop fans |
| iRobot Roomba Max 775 Combo | Vacuum + mop, AutoWash Dock | 167°F/75°C water temperature | 4.43 (44) | Mid-range | Roller mop with hot-water washing |
| Dreame D30 Ultra | Vacuum + mop, PowerDock | 25,000Pa suction | 4.87 (200) | Mid-range | Full dock, strongest rating here |
| Shark Stratos | Vacuum + mop, self-cleaning base | HEPA filter | 4.69 (199) | Mid-range | Allergy-conscious hard-floor homes |
The trade-off is plain. The C28 costs more than every rival in this table and has the thinnest rating evidence.
Pick the Roomba Max 775 Combo if you want a roller mop with hot-water washing
Like the C28, it uses a roller mop: the listing names a self-cleaning PowerSpin Roller Mop with an AutoWash Dock. It also lists a 167°F/75°C water temperature, dual anti-tangle brushes and Google Assistant, Alexa and Siri support. What you give up is rating certainty: 4.43 on 44 reviews is also an early signal. See our Roomba Combo robot vacuum and mop guide.
Pick the Dreame D30 Ultra if you want stronger rating evidence for less
It's a tier lower on price and rated 4.87 on 200 reviews, the highest in this comparison. Its PowerDock lists up to 100-day auto-empty plus mop washing and drying, and it supports Google Assistant and Alexa. The listing doesn't describe a roller mop, so you may give up that design. See our Dreame robot vacuum guide.
Pick the Shark Stratos if allergies or rugs are your concern
It lists a HEPA filter, Autolift Technology and a base that empties, refills, washes and dries the mop, with up to 30 days of hands-free cleaning. It's rated 4.69 on 199 reviews. Google Assistant is its only listed voice assistant. See our Shark robot vacuum and mop guide.
For more dock-equipped options by budget, see our best robot vacuum and mop combos.
Bottom Line: Should You Buy the eufy C28?
Buy the eufy C28 if you have mostly hard floors, want a washed-and-dried roller mop, and accept a rating built on just 30 reviews. Most other buyers get more proven value from the Dreame D30 Ultra, which has a full dock and a stronger rating on a larger count. Choose the Shark Stratos if a listed HEPA filter matters. Before checkout, confirm on the listing whether the roller lifts or avoids carpet. The card shows the current price and seller. To compare other eufy configurations, see our eufy robot vacuum lineup guide.
How We Researched This Review
This review is based on the eufy C28 "Robot Vacuum and Mop" listing and its 30 Google Shopping owner ratings, as of October 2026. We compared it against three dock-equipped vacuum-and-mop alternatives chosen from the rated robots in our retailer data, using listed specs, ratings and price tiers. RobotPicks did not test the C28 hands-on.
